Basement Pumps Scotland are specialists in the maintaining and servicing of basement sumps and pumps with years of experience in the industry. Our highly trained technicians are experts in their profession and exclusively work on basement sump, and sewage pumps. We’re a family run business based in Dumfries, covering all of Scotland, and beyond.
We work in both the commercial and domestic sectors providing new installations of any scale, repairs – including emergency callout – and tankering services. For home owners we can provide cost-effective service agreements to ensure routine maintenance is carried out.
Basement Pumps Scotland also works as a resource to contractors, offering a white label service wherever our expertise is needed. Our engineers are trained in a number of areas and hold certificates in Confined Space, CSCS, Abrasive Wheel, First Aid, Manual Handling and more. Our engineers also hold an enhanced DBS check to cover visits to schools and other care facilities.
Grahame, a Director of the company, has been in the industry for many years and works closely with his team, to offer a smooth and customer-friendly service. All engineers complete a number of courses regularly to keep their training in date and current.
Our sister company Environmental Facilities Management Ltd specialises in Oil & Chemical Spill kits, as well as specialised storage and containment.
We highly recommend every 6 months, but at the very least your pump station requires an annual service. After an initial visit from one of our service engineers, we can establish an appropriated regime. We would recommend taking a look at our service agreements, which cover a range of elements/visits.
We have a Telemetry Unit that email notifies up to 6 contacts, with alerts of pump station failure. We issue 1 year free monitoring within the cost of the unit. There is a charge per annum, after the first year of which we can advise on purchase.
If installed correctly, pump stations should not release odours. On occasions, smells can be transferred; this could suggest failure of pump station however, more often it suggests the pump station could do with a clean or that gases are excepting from cable ducts or manhole covers. We can determine the cause of this on a visit and quote accordingly if required.
Most alarms/panels have a feature which notifies you when your system is due for a service is due or if a high level has been/is being experienced within the chamber. If you are unsure on what alert you are receiving, please feel free to call us and we can distinguish this for you.
Due to the lack of ability to monitor and manage the contents going into these pump stations, a bespoke maintenance package can be designed based on the purpose of the building as well as the demand and usage of the equipment. Maintenance visits can range from quarterly visits to biannual visits, inclusive of a tanker empty/clean of the station.
