terms of service
"You", "Your" refers to You the customer/ user.
"We", "Us", "Our", "Basement Pumps Scotland" refers to Basement Pumps Scotland .
"Our Website" refers to Our website (basementpumpsscotland.co.uk).
We will try to keep everything in this document as straightforward as possible, but if there’s anything You don’t understand, please get in touch with Us.
Your use of Our Website is governed by the following Terms of Service. Please read them carefully, they do not affect Your statutory rights.
The headings in these Terms of Service are for convenience only and shall not affect their interpretation.
The masculine shall include the feminine and the neuter and the singular the plural and vice versa.
If any provision or part of any provision of these Terms of Service is found by a court or other competent authority to be void or unenforceable, such provision or part of a provision shall be deleted from these Terms of Service and the remaining provisions or parts of the provision shall continue to be in full force and effect.
Electronic alerts/ notifications will be sent to the e-mail address You have provided when signing up. You may also choose to have alerts/ notifications sent to a mobile device that accepts text messages and devices compatible with push notifications. Because some alerts are not encrypted, they will not include personal information (such as Your full name, e-mail address ect.). Anyone with access to Your e-mail address or device may be able to view the content of these alerts/ notifications.
Please let Us know if any of Your details change, particularly Your e-mail address and mobile phone number. If You do not do this, We may not be able to deliver alerts/ notifications to You. We will send all further alerts/ notifications using the new information You provided.
By providing Us with Your e-mail address You agree to Us contacting You electronically, to that e-mail address.
You agree and understand that You are responsible for maintaining the confidentiality of Your password which, together with Your e-mail address, allows You to access the features on Our Website. If You become aware of any unauthorised use of Your sign in information, You agree to notify Us immediately.
You agree to provide Us with information which is accurate, and not to misrepresent Your identity or Your personal information.
You agree that You will not:
Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor Our Website or any portion of it without Our express written consent, which may be withheld at Our sole discretion;
Use or attempt to use any engine, application, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search Our Website, other than the search engines and search agents available through Our Website and other than generally available third-party web browsers (such as Microsoft Internet Explorer);
Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of Our Website;
Attempt to decipher, decompile, disassemble, or reverse-engineer any of the Software comprising or in any way making up a part of Our Website.
The security of Your personal information is important to Us. We follow generally accepted industry standards to protect the personal information submitted to Us, both during transmission and once We receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, We cannot guarantee its absolute security.
Non-human visitors include, but are not limited to, web spiders, bots, indexers, robots, crawlers, harvesters, or any other computer programs designed to access, read, compile or gather content from a website automatically. Non-human visitors are restricted from taxing the resources of Our Website beyond what would be typical of a human visitor.
Furthermore, as specified by the "no-email-collection" flag in the header pages within Our Website and/ or the contents of the robots.txt file, e-mail addresses and contact forms on this site are considered Our proprietary intellectual property. It is recognized that these e-mail addresses and contact forms are provided for human visitors alone, and have value in part because they are accessible only to said human visitors.
By continuing to access Our Website, You acknowledge and agree that each e-mail address and contact form on Our Website has a value not less than £100 derived from their relative secrecy. You further agree that the compilation, storage, potential distribution or use of these addresses and/ or contact forms by non-human visitors substantially diminish the value of these addresses and contact forms.
Intentional collection, harvesting, gathering, storing e-mail addresses or use of contact forms by non-human visitors is recognized under this agreement as a violation of this agreement and expressly prohibited.
Any non-human visitors to Our Website shall be considered agents of the company or individual(s) who control or author them who shall ultimately be responsible for the behavior of their non-human visitor agents and are liable for violations of these Terms of Service.
As a visitor to Our Website, You consent to having Your Internet Protocol address recorded, which is used to monitor Your activity.
Our Website also detects hacking and snooping attempts, should this be detected Your Internet Protocol will be denied access to Our Website.
Your privilege to use or access the Our Website may be terminated immediately and without notice if You fail to comply with any of these Terms or Service. Upon such termination, You must immediately cease accessing or using the Our Website and agree not to re-register or otherwise make use of Our Website. Furthermore, You acknowledge that We reserve the right to take action (technical, legal or otherwise) to block, nullify or deny Your ability to access Our Website. You understand that We may exercise this right in its sole discretion.
We reserve the right, in Our sole discretion, at any time and from time to time to change, modify or discontinue, temporarily or permanently, Our Website (or any part thereof). We shall not be liable to You or other third party for any such modification, suspension or discontinuance except as expressly provided herein.
If there is any discrepancy between these Terms of Service, Privacy Statement with respect the collection, use, and/ or disclosure of the personal information, Our Privacy Statement will prevail.
You represent and warrant to Us that:-
If You are providing personal information to Us that is not personal to You, You agree that You have either provided the data subject notice or received permission from the data subject and have the appropriate legal basis, as required by applicable law, for Us to:-
We try to ensure that information on Our Website is accurate, complete and up-to-date. In using Our Website, however, You agree to be bound by the Terms of Service, which take effect on the date when You first use Our Website.
Without prejudice to Your statutory rights, Our Website and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'as is' and without representation warranty or endorsement, express or implied. In particular, We do not warrant or represent the accuracy or completeness of information or functionality provided on Our Website nor do We guarantee that use of Our Website will be uninterrupted or error-free, or that Our Website and its servers are free of computer viruses or bugs.
In no event will We or any of it's employees be liable to any person or entity for any damage or loss that may arise from the use of any information contained in Our Website or from the use of any of the services We provide or Our Software, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of Our Website.
Notwithstanding anything else in these Terms of Service, We will not be liable for claims relating to the functionality or availability of Our Website or Software.
You acknowledge and agree that any complaints or claims brought forward by You or Your representative (directly or via legal channels), if upheld, will have a monetary limit. This limit will be the amount You paid to Us for the product or service provided only for the period in which Your comlaint lies.
You acknowledge and agree that We shall not be responsible for any failures or delays in performing Our obligations arising from any cause beyond Our reasonable control, including but not limited to, acts of God, acts of civil or military authority, fires, wars, riots, earthquakes, storms, typhoons and floods.
These Terms of Service replace all previous versions. We reserve the right to change these Terms of Service at any time.
We offer waterproofing and sump pump installation, including all mechanical and electrical work for domestic and commercial projects. If you’re looking for a complete supply and install service for a new basement, or an upgrade to an existing system, book us for a site survey and quotation – free of charge.
We can help with basement flooding, high level alarms, malfunctioning sump pumps. Vacuum tankers and micro tankers are available to deploy for rapid commercial and residential flood clearance.
Our dedicated team of sump pump engineers specialise in residential and commercial basement waterproofing and flood prevention. We can offer the immediate expert help you might need.
We have a fleet of Vacuum Tankers and Micro Tankers for flood clearance or planned emptying. Find out more on our sister website, Environmental FM.
We aim to respond to emergencies across Scotland with an average response time of three hours.
For emergency callouts, we offer a 24 hour 7 day a week service – available free of charge to our customers with appropriate Service Agreements and for a fee to anyone in our catchment area who needs help.
